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But thats how exchanges went during pre-pandemic times.
This means we have to find different ways to non-verbally communicate to stay connected.
It gives you a lot of information that were missing when we cover up our faces.

psychologist and body language expert
But with masks on?
Theyre rendered pretty much obsolete since no one can read the signals to engage in response.
But the mask covers roughly three quarters of your face… and that barrier shuts us down.

Weve stopped smiling [when we wear them] because it feels uncomfortable and unnatural.
Plus, when youre smiling with a mask on, no one can see it anyway.
Eyebrows are very expressive, says Cobb.

Your forehead can also pack a communicative punch.
Tilt your head or nod, says Cobb.
Emotional intelligence comes from reading the whole body, says Cobb.

Whether we have a pandemic or not, its people skills, says Cobb.
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