Soft skills can help navigate the many changes happening in workplaces right now.

Here are three to master if youre an employee or manager.

Soft skills can help navigate these shifts and create a safe and inclusive work environment where everyone thrives.

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3 soft skills workers should focus on mastering

1.

However, she adds, this can be easier said than done.

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Taking a few minutes to listen quietly to their complaints and then say something like: I hear you.

Managers need to be highly aware that cultural differences are naturally going to show themselves.

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